Return Policy

Return Policy

Thank you for your purchase. We hope you are happy with your new ceramic object. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund in an original packaging in a new and unused condition, within 14 calendar days from the delivery date.

To initiate the return or inform us about the damaged item, please contact us directly at info@lsart.co.uk within 14 calendar days from the delivery date to receive further instructions. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return within 3 business days from the receipt of your item. We will notify you by email when your refund has been processed.